Purpose of the role
To discharge contract requirements as directed by the Head of Contracts:
- Delivery and ongoing management of non-complex contract compliance services as required under MANAGE or other Ener-Vate services.
- Provide project governance and administrative support to the Contracts teams as required.
- Represent our clients in a professional manner and holding Service Providers to account on their obligations.
- Provide support across Ener-Vate as required.
Essential Skills/ Experience/ Qualifications required
- Critical eye for detail.
- Highly organised and able to support multiple contracts, conflicting demands and deadlines through effective time management.
- Excellent presentation and report writing skills for a variety of client types and forums.
- Good stakeholder management skills delivered in a professional and credible manner
Desired Skills/ Experience preferred
- Demonstrable experience in development and management of a range of relevant commercial contracts.
- Basic understanding of a heat network lifecycle (from conception to operation).
- Basic level technical competency in heat networks in order to challenge and engage the wider team as appropriate.
- Basic understanding of metering and billing.
- Basic understanding of contractual mechanisms and the impact of risk mitigation and management.
Duties of the role:
- Work with the Contracts team to manage a portfolio of non-complex MANAGE contracts to ensure that parties meets their ongoing contract obligations, on behalf of the client.
- Lead, initially with support, review meetings as required under the contracts to ensure service levels are met and rectification plans are put in place and actioned where standards are not met.
- Create a robust, credible and trusting working relationship with clients.
- Attend meetings with the Head of Contracts and Contract Manager to provide administrative support, such as producing meeting minutes and action logs.
- Manage action logs, ensuring close out of actions and chasing responsible parties as appropriate.
- Provide contract summaries and obligation summaries to support definition of contract obligations.
- Provide administrative contract development support as required by the Head of Contracts.
Package between £34,000 - £38,000.
Home based with occasional travel to our offices in Stoke-on-Trent, Manchester and London.