GDPR

Ener-Vate Organisational Privacy Notice
At Ener-Vate we are completely committed to protecting your privacy and we take our responsibilities very seriously. We promise to keep the personal data you share with us safe and secure and only use it for the purposes for which it was collected and not do anything that wouldn’t be reasonably expected. That includes whether we work with you, you want to work with us, you comment on our online articles or you simply want to learn more about what we do.

Who we are
Ener-Vate is committed to using your personal information in accordance with our responsibilities. We are required to provide you with the information in this Privacy Notice under applicable legislation which includes:

  • Data Protection Act 2018
  • General Data Protection Regulations 2018
  • Privacy and Electronic Communications (EC Directive) Regulations 2003

If you have any queries about our Privacy Notice, please get in touch with our Data Protection Officer, Steve Marsh:

Email stevem@ener-vate.co.uk
Phone 07496 532548
Post Governance Lead

How and when we collect information about you:

  1. When you directly give us information.
    We may collect and store information about you when you interact with us.

For example, this could be when you: 

  • submit an enquiry
  • comment on our website articles
  • apply for a job
  • enter into a contract with us
  1. When you indirectly give us information.

When you interact with us on social media platforms such as Facebook, WhatsApp, Twitter or LinkedIn we may also obtain some personal information about you.

The information we receive will depend on the privacy preferences you have set on each platform and the privacy policies of each platform. To change your settings on these platforms, please refer to their individual privacy notices.

We may obtain information about your visit to our website, for example the pages you visit and how you navigate the site, by using cookies. Please visit our cookies policy for information on this.

  1. What information we might collect.

When you engage with us by phone, mail, in person or online, we may collect information about you (referred to in this Privacy Notice as ‘personal information’).

This may include your name, address, email address, telephone number, date of birth, job title and details of your education and career, why you are interested in Ener-Vate and other information relating to you personally which you may choose to provide to us.

  1. If you’re 16 or under.

If you’re aged 16 or under, you must get your parent/guardian’s permission before you provide any personal information to us. We will always seek explicit consent from the person who has parental responsibility for children under 16 years of age.

  1. How and why we use your information.

 We will use your personal information for the following purposes:

Responding to a request: If you contact us with a query, we may use your personal information to provide you with a response. .

Processing an application to work with us: We may process your information if you send or fill in an application form or send us your CV or details in respect of an opportunity to work with us in order to evaluate your suitability and respond to you.

Transactional purposes: We will need to use your personal information in order  to carry out our obligations arising from any contracts entered into between you and us for services..

Administration: We may use your personal information to record and deal with a complaint, record a request not to receive further marking information and for other essential internal record keeping purposes.

Legal, regulatory and tax compliance: Where required we are subject to a legal obligation, we may process your personal information to fulfil that obligation

Profiling and analysis: We may occasionally for the purposes of our legitimate interests use your personal information to conduct profiling of our clients and potential clients. This will help us target communications in a more focused, efficient and cost effective way, helping us reduce the chances of clients and potential clients receiving inappropriate or irrelevant communications. You can object to such use of your personal information for profiling at any time by contacting us at the details set out at the end of this Privacy Notice.

Client analysis

We may carry out research to determine whether an individual could be a client. We may use publicly available information from third party sources such as Google; Companies House; published biographies and publicly available LinkedIn profiles.

The type of information we collect can include:

  • career overview
  • areas of interest
  • history of giving to us and others
  • how the individual is connected with us and others
  1. Meeting and Event Planning

We may also use profiling to produce short biographies of people who are due to meet with our Directors. This helps us to understand more about those we engage with and their interests or connection to us.

Who do we share your information with?
We will only use your information for the purposes for which it was obtained. We will not, under any circumstances, sell or share your personal information with any third party for their own purposes, and you will not receive marketing from any other companies or other organisations as a result of giving your details to us.

We will only share your data for the following purposes:

  • Third party suppliers: We may need to share your information with data hosting providers or service providers who help us to deliver our services. These providers will only act under our instruction and are subject to pre-contract scrutiny and contractual obligations containing strict data protection clauses.
  • Where legally required: We will comply with requests where disclosure is required by law, for example, we may disclose your personal information to the government for tax investigation purposes, or to law enforcement agencies for the prevention and detection of crime. We may also share your information with the emergency services if we reasonably think there is a risk of serious harm or abuse to you or someone else. We always aim to ensure that personal information is only used by those third parties for lawful purposes in accordance with this Privacy Notice.

How we protect your information

We use technical and corporate organisational safeguards to ensure that your personal information is secure. We limit access to information on a need-to-know basis and take appropriate measures to ensure that our people are aware that such information is only used in accordance with this Privacy Notice.

We undertake regular reviews of who has access to information that we hold to ensure that your information is only accessible by appropriately trained staff. Our online forms are always encrypted and our network is protected and routinely monitored.

However, please be aware that there are always inherent risks in sending information by public networks or using public computers and we cannot 100% guarantee the security of data (including personal information) disclosed or transmitted over public networks.

How long will we keep your information?

If you request that we stop processing your personal information for the purpose of marketing we may in some instances need to add your details to a suppression file to enable us to comply with your request not to be contacted.

In respect of other personal information, we will retain it for no longer than necessary for the purposes for which it was collected, taking into account guidance issued by the Information Commissioner’s Office.

Your rights to your personal information

Data protection legislation gives you the right to request access to personal information about you which is processed by Ener-Vate and to have any inaccuracies corrected.

You also have the right to ask us to erase your personal information, ask us to restrict our processing of your personal information or to object to our processing of your personal information.

How to make a complaint or raise a concern

If you would like more information or have any questions about this policy, to make a formal complaint about our approach to data protection or raise privacy concerns please contact the Data Protection Officer:

Email stevem@ener-vate.co.uk
Phone 07496 532548
Post Steve Marsh, Ener-Vate Consultancy, Genesis Centre, Innovation Way, Stoke on Trent, ST6 4BF.

If you would like to make a complaint in relation to how we have handled your personal information, please follow our complaints procedure. If you are not happy with the response you receive, then you can raise your concern with the relevant statutory body:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

We are registered with the Information Commissioner’s Office as a Data Controller under registration reference number ZA383234.

Changes to our Privacy Notice

Our Privacy Notice may change from time to time, so please check this page occasionally to see if we have included any updates or changes, and that you are happy with them.
(Last updated: 12.4.2019)